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RETURNS & SUPPORT

Keep the good lines.

Returns enquiries

For help with an order or a return, include your order reference and item details in your enquiry. See the contact page for the current support options.

Before launch

The brand must publish its final returns window, return address, cancellation information, refund timing and terms for personalised products. These example pages do not replace the final store policies.

Something not quite right?

Keep your component and packaging together, note the issue and prepare a support enquiry. Send your enquiry using the contact page, and our support team will help.

Get in touch